Protect your investment.

If you currently own a Welbilt brand (Cleveland, Convotherm, Delfield, Lincoln, Merco, and Merrychef) piece of equipment, click here to register your warranty now. It only takes a few minutes. You will need to have your serial number handy.

For warranty registration for Frymaster, click here

For warranty registration for Kolpak, click here

For warranty registration for Manitowoc Ice and Kooliare, click here

Why should I register my warranty?
It’s simple. Registering your warranty helps you by allowing our Customer Service team to quickly view which equipment you own, where you purchased it, where your equipment is located and other important information to provide service to you as efficiently as possible. The faster we find your information, the faster we can send our Authorized Servicers to help you.

What do you do with my warranty registration?
After you enter your information, it is saved into a master Warranty database used by our Customer Service team. If you have a Warranty service request, we are able to quickly view your registration and provide service to you more efficiently.

The extra questions are reviewed in general (your name is not attached to this information) by our product development team to understand who is purchasing our equipment, so that when we design new equipment, or make updates to existing equipment, we keep our customers in mind.

Do you provide my information to anyone else?
Welbilt and our brands use your warranty information internally only. We do not, and will not, provide your information to any other party.

Where do I find my equipment warranty information?
A complete support packet is included with each piece of Welbilt equipment. The packet contains an Owner's Manual and a Limited Warranty statement, which contain all pertinent service information.

Who do I contact for general Warranty questions?
For general questions about your equipment Warranty, contact Welbilt KitchenCare Service at 844-724-CARE. Be sure to have your serial number handy.

Convotherm Software Updates

We are pleased to provide you the latest software updates of the Convotherm range.

Please just agree our terms and conditions of licence and use for using the software.

I noticed the terms and conditions of licence and agree

Please note:

The particular software update for Convotherm 4 gas units has to be done by an authorised service partner (there are adjustment steps necessary).

Please ensure that only software which is suitable for the unit series is installed on your Convotherm unit. This software cannot be used for other unit types from the range. If this is disregarded, no liability will be assumed for malfunctions.

Convotherm Service manuals

This section is available for authorized service partner only.

Some files are protected with a password. If you need the password please get in contact with our After Sales Service: